JOB DETAILS

• Work type: Full-Time

• Location: Riyadh

OVERVIEW

We are seeking a professional to lead all Crew Control and Crew Operations Centre activities, ensuring regulatory compliance, operational resilience and effective disruption management.

This role safeguards the integrity of the flight schedule through data-driven decision making, strong operational leadership and close cross-functional collaboration.

RESPONSIBILITIES

• Lead a 24/7 Crew Operations function that keeps the schedule intact no matter the disruption.

• Direct real-time responses to IROPS, crew shortages and operational disruptions.

• Approve critical deployment decisions and ensure seamless shift continuity across controllers, crew operations officers and duty managers.

• Oversee monthly rosters for Flight and Cabin Crew, ensuring legality, fairness and resilience.

• Optimise reserve and standby coverage to protect daily readiness.

• Maintain compliance with General Authority of Civil Aviation (GACA), International Civil Aviation Organization (ICAO) requirements and company policies through proactive forecasting, fatigue and qualification monitoring, and robust FRMS oversight.

• Lead scenario modelling and proactive disruption planning.

• Drive continuous improvement initiatives, standardise operational governance and documentation, and ensure audit readiness at all times.

• Manage crew-related costs, including utilisation, reserve efficiency, hotels and logistics, aligning operational performance with budget discipline.

REQUIREMENTS

• Degree qualified with a minimum of 7 years of progressive aviation operations experience, ideally in Crew Control, Crew Planning, or Rostering.

• Strong understanding of FTL, FRMS, legality standards, and regulatory governance within airline operations.

• Demonstrated leadership experience in a 24/7 real-time operational environment.